Problem investigation and diagnosis – seven practical steps

Kirjastaja: Sim4People ApS
Tüüp: E-raamatud
Problem investigation and diagnosis – seven practical steps
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Problem investigation and diagnosis – seven practical steps E-raamatud
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Kirjeldus

The objective of reactive problem management is to eliminate recurring incidents or minimize the impact of incidents that cannot be prevented. To do this, it is necessary to understand why the incident(s) occurred, and the key activity in problem management to understand this is ‘Problem investigation and diagnosis’.

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