Service integration and management (SIAM) is a management methodology that is growing in popularity in today’s complex sourcing environment. SIAM describes best practices of managing services in multi-vendor environment. Effective SIAM can help organisations integrate the management of multiple service providers, leading to:
The SIAM overview training will provide service providers and service customers with a basic understanding of SIAM.
Want to learn more about SIAM? Download the free SIAM FOUNDATION BODY OF KNOWLEDGE.
On completion of the SIAM Foundation, the learner will be able to:
If you can not participate this course, you can send someone else instead of you. If cancellation is done less than 14 days before the course start, we will charge 50% of the price. In case of no show without any cancellation, we will charge the whole price. Cancellation fee will also be charged in case of illness.