SIAM Overview

Periood: 1 päeva , Koolituskeel: inglise, Õppematerjalide keel: inglise, Õppematerjal: pdf
SIAM Overview, no exam
1.00 TK
SIAM Overview (1 päeva), 19.02.2021
350 €
+ KM. 20%.
Oppiasopimus price: 175,00€


Service integration and management (SIAM) is a management methodology that is growing in popularity in today’s complex sourcing environment.  SIAM describes best practices of managing services in multi-vendor environment. Effective SIAM can help organisations integrate the management of multiple service providers, leading to:

  • Access to better resources and skills
  • Improved service to the customer organization
  • Lower costs thorugh optimisation and best of breed services
  • Flexiblity and scalability
  • Improved quality at lower cost

The SIAM overview training will provide service providers and service customers with a basic understanding of SIAM. 

Want to learn more about SIAM? Download the free SIAM FOUNDATION BODY OF KNOWLEDGE.

On completion of the SIAM Foundation, the learner will be able to:

  • Understand the history, adoption and benefits of SIAM
  • Demonstrate understanding of the SIAM roadmap
  • Describe SIAM structures and their advantages/disadvantages
  • Work effectively in a SIAM organisation
  • Articulate the benefits of SIAM
  • Identify potential improvements in his/her own organisation
  • Understand process theory and have an awareness of common processes in a SIAM environment
  • Understand SIAM tooling and data considerations
  • Understand governance considerations for SIAM


Kuupäev Algus Lõpp Nb!

If you can not participate this course, you can send someone else instead of you. If cancellation is done less than 14 days before the course start, we will charge 50% of the price. In case of no show without any cancellation, we will charge the whole price. Cancellation fee will also be charged in case of illness.

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